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Privacy Policy

Last updated:  02 June 2026

At CeyhilArt, we are committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains how we collect, use, and protect your information in compliance with Dutch and EU General Data Protection Regulation (GDPR) laws.

Questions or concerns?

Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at

info@ceyhilart.com

1. Who We Are

Company Name: CeyhilArt

Registered in: The Netherlands

Website: www.ceyhilart.com

Contact Email: info@ceyhilart.com

As the data controller, we are responsible for ensuring that your personal data is used in accordance with this policy.

2. What Personal Data We Collect

We collect and process the following types of personal data:

Information you provide us directly:

  • Name, email address, phone number, billing addresses (for orders and inquiries)

  • Payment details (only if applicable, and processed securely via third-party payment providers)

  • Account login details if you register on our site

Automatically collected information:

  • IP address and browser type (for security and fraud prevention)

  • Website usage data through cookies and analytics tools (see Section 7)

Third-party data (if applicable):

  • If you sign in via social media (such as Google), we receive your name and email from those providers

3. How We Use Your Data

We collect and process your data for the following purposes:

  • Reservation Processing & Service Delivery – To fulfill your purchase, manage the organisation, reservation and provide customer service

  • Marketing Communications (with consent) – To send promotions and updates about new lessons, workshops and events

  • Security & Fraud Prevention – To detect, investigate, and prevent fraudulent transactions

  • Website Optimization & Analytics – To improve our website experience through Google Analytics and similar tools

4. Legal Basis for Processing Data (GDPR Compliance)

We process your personal data under the following legal bases:

  • Contractual Obligation – Processing is necessary for completing purchases and fulfilling your orders

  • Legal Compliance – We retain transaction data to meet Dutch tax and accounting regulations

  • Legitimate Interest – To improve customer experience and protect our website from fraud

  • Consent – For sending marketing emails (you can withdraw at any time)

5. How We Share Your Data
  • We do not sell or rent your data. However, we may share your information with:

  •  Payment Providers – (e.g., iDeal) to process secure transactions

  • Shipping & Invoice Services

  • Analytics & Advertising Partners – (e.g., Google Analytics, Google Ads and Facebook Ads) to improve our marketing strategies

  • Legal Authorities – If required by Dutch or EU law for fraud prevention or regulatory compliance

All third-party partners process your data securely and comply with GDPR regulations.

6. How Long We Retain Your Data

We retain your personal data for as long as necessary for the purposes described above:

  • Order & transaction records: 7 years (as required by Dutch tax law)

  • User accounts & subscriptions: Until you request deletion

  • Marketing emails: Until you unsubscribe

Once your data is no longer required, we securely delete or anonymize it.

7. Cookies & Tracking Technologies

We use cookies to enhance your browsing experience and collect analytics.

Types of Cookies We Use

  • Essential Cookies – Required for the website to function (e.g., shopping cart, login)

  • Performance Cookies – Help us analyze how visitors use our site

  • Marketing Cookies – Used for targeted advertising (Google Ads, Facebook Pixel)

You can manage or delete cookies through your browser settings.

For more detailed information about how cookies are used on this website, see  our Cookie Policy.

8. Your Rights Under GDPR

As a resident of the Netherlands and EU, you have the following rights:

  •  Right to Access

  •  Right to Rectification

  •  Right to Erasure (“Right to be Forgotten”)

  •  Right to Restrict Processing

  •  Right to Object (e.g., direct marketing)

  •  Right to Data Portability

To exercise any of these rights, email us at ceyhilart@gmail.com
You also have the right to file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens)

9. How We Protect Your Data

We implement appropriate technical and organizational measures, including:

  • SSL Encryption

  • Secure Payment Processing via trusted providers

  • Restricted access to personal data

  • Regular security monitoring and updates

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